SMAWELL jeans are crafted with absolute precision to give you a perfect fit. You will hardly find these jeans that are tight around the ankle with such a quality anywhere else.
- Blue Style: 98% Cotton, 2% Elastance; Black Style: 65% Cotton, 33% Polyester, 2% Elastance.
- SUPER STRETCH:With enough elasticity and good material,feel very comfortable and looks great after trying it on.
- SLIM FIT. Built with a slim fit through the seat and thigh, these versatile jeans sit high on the waist with a skinny leg opening for a comfortable fit throughout the day.
- Made with a classic five-pocket style, this jean is great for everyday wear.We listen to customer feedback and fine-tune every detail to ensure quality, fit, and comfort.
- Size Attention: Model is 6'1"(189cm), 196lb(89kg) wearing size 32 for jeans and size M for shirt and hoodies. This casual jeans is skinny design.
1. What is the time limit for return and replacement?
1.14 Days easy Return/Exchange
If you are not 100% satisfied with the items you received, we gladly accept the return & exchange within 14 days of receipt, please make sure items in new condition. Note that overdue requests may not be accepted.
2. Specific provisions on commodity return and exchange
1. We do not accept the return or exchange of goods whose packaging boxes have been opened (the transparent packaging rubber paper on the outer packaging boxes of goods has been torn is also regarded as opened), please understand!
2. All unopened goods need to be returned or exchanged within 14 days from the date of receipt. Refund will be made within one week after receipt and confirmation.
3. If you want to return the whole order, please be sure to return all the goods in this order (including free gifts, packaging gift boxes).
4. If the goods are returned or changed due to the customer's own reasons, the customer shall bear the postage when the goods are returned and the freight when they are sent again.
5. If you wish to exchange other equivalent goods, please return the order that needs to be returned first. We will send you a new product after we receive the return and confirm that it is correct. If you want to exchange for non-equivalent goods, please return and refund your order first, and then go to the website to order other goods you like, we will send separately.
6. If you find quality problems after receiving the goods, we will accept the return of the products after providing the relevant packages. And we will bear the shipping cost
3. How to return or replace the goods?
Return and exchange application: please contact our customer service email [email protected] for return and exchange application. After the application is approved, please send the list of goods to be returned along with the products and return them to the address in the confirmation email.
(Please do not mail to the original address, contact customer service to initiate a return application, customer service agreed, the mail will be accompanied by the return address ) If you use unsearchable express to return goods, the company will not be responsible for the loss, damage, misdelivery and other circumstances, please understand.
4. Return and change process:
Contact customer service mailbox for return and exchange registration → provide return and exchange product pictures → customer service confirmation return application → return and exchange goods → return confirmation → for refund or exchange
5. Refund method:
After receiving and confirming the return, if you need a refund, our company will handle the relevant refund for you within one week according to your payment method:
If you use online payment, the payment will be refunded to the online payment account you paid for at the time.
The refund time for paypal channel is 1-3 working days, and the refund time for payment channel included in credit card is 1-5 working days. The actual situation is subject to the processing situation of the relevant bank
If you have any questions, please contact customer service at: [email protected]
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPLAZZA
Our store is hosted on Shoplazza Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shoplazza’s data storage, databases and the general Shoplazza application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shoplazza stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shoplazza’s Terms of Service (https://shoplazza.com/terms/) or Privacy Statement (https://shoplazza.com/privacy/).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shoplazza to store information about your session (referrer, landing page, etc).
_shoplazza_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shoplazza_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you the changes by contacting the email provided in your account, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
You agree to provide current, complete and accurate account information and agree to promptly update your account information, so that we can contact you as needed.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at
[Re: Privacy Compliance Officer]
At present, we only deliver to the United States. Sorry for the inconvenience brought to you.
The freight cost is as follows：
|Distribution mode||Shipping instructions||Order processing time||Delivery Time|
|Over $30- $79||SF Shipping||Free shipping||（ 1-3）Working days||(12-18days) Natural day|
|Over $0- $79||Premium Shipping||Additional payment 9.00USD||（ 1-3）Working days||(7-15days) Natural day|
|Over $80||Fedex Shipping||Free shipping||（ 1-3）Working days||（3-7days) Natural day|
|Over $0-$79||Fedex Shipping||Additional payment 15.00USD||（ 1-3）Working days||（3-7days) Natural day|